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Access the experts 24/7

The Pro Plan makes it easy with direct email access 24/7 to board-certified physicians, psychologists, pharmacists, dentists, dietitians, fitness trainers and alternative medicine physicians. Say goodbye to regular office hours. Ask your questions now and get answers right away.

Save on Doctor Visits

With a physician at your fingertips, you can avoid unnecessary doctor visits, cut inflated medical costs and co-pays and make informed decisions about your health care. You might schedule three appointments to visit your doctor, dentist and psychologist in-person, but with The Pro Plan, you can access advice from professionals in all three fields on the same day. Receive a physician response as soon as 2-4 hours, with it occasionally taking up to 24 hours.

If you have access to the internet, you have access to physicians who can answer your questions and assist you in making the right health care choices for you and your entire family.

Make Informed Decisions

New and veteran moms know that sick kids can be stressful, and you want to give them the care they need. What a relief to know that a physician’s advice is only an email away. Once you hear what our experts have to say, you can make informed choices about your next step. When an office visit is unnecessary, we provide additional information for your consideration. You shouldn’t have to put off health questions simply because office visits are inconvenient, expensive, or your primary physician is inaccessible. With The Pro Plan, take greater control of your healthcare and ask the questions you want, whenever you want, because the The Pro Plan medical team is “on call” 24/7.

More than Just Doctors

We understand that a holistic health approach addresses many areas of wellness, including general wellness, physical fitness, diet, and mental health. That’s why The Pro Plan not only provides participants 24/7 email access to the expertise of board-certified physicians, but psychologists, dentists, pharmacists, dietitians, fitness trainers, and alternative medicine physicians as well. Our team of qualified professionals is equipped to answer your questions on any medical-related topic and to help you attend to all aspects of your health.

Commonly Addressed Topics


  • Skin rash
  • Abdominal pain
  • Back pain
  • Respiratory infection
  • Headache
  • Chest pain
  • Pediatric problems
  • Ear infection


  • Depression
  • Relationship concerns
  • Anxiety


  • Cosmetic dentistry
  • Adolescent tooth development
  • Cavities and tooth sensitivity


  • Drug interactions
  • Drug dosages
  • OTC medications


  • Diabetic meal plans
  • Low-caloric meal plans
  • Baby/child nutrition

Fitness trainers

  • Beginning or advanced fitness plans
  • Stretching exercises
  • Aches/pains in joints

Alternative Medicine Physicians

  • Home remedies
  • Treatments involving herbs and natural supplements
  • Alternative therapies

Additional Benefits

Online Health Assessment

With The Pro Plan’s online health assessment you can identify potential health problems before symptoms appear and take action to prevent them. Use our online health assessment tool to discover your risk level for heart disease, cancer, diabetes and more. To complete the assessment, you will answer questions regarding a variety of lifestyle choices, including general information, tobacco and alcohol use, exercise, diet, and chronic disease. The tool will calculate your risk levels for various health problems based on the information you provide and will generate actionable recommendations. You can follow up with an The Pro Plan physician, online 24/7 to expound upon recommendations or to answer any questions.

Weekly Health Tips

Current health issues may affect you and your family. Stay informed with The Pro Plan’s weekly health tips written by our physicians. After creating your medical profile, the weekly health tips will be delivered right to your email. They contain information that addresses medical issues of a timely nature, such as seasonal allergies, colds, flu, exercise and nutrition. These regular updates will help you prepare and protect your family so you won’t be caught unaware.

Tips to Quit Smoking

We all know that quitting smoking is an important priority. That’s why The Pro Plan provides you with the information and resources to know what you are up against and formulate a game plan. Tackle smoking head-on as you are informed about creating a personal smoking cessation plan, ways to help manage cravings, substitute activities, and withdrawal symptoms. The Pro Plan not only provides easy access to tips and resources, but we also realize that smoking is a physical and mental battle. That is why we offer you the opportunity to get the support that you need by interacting online with a physician and a psychologist.

3-D Video Library

Ever wonder what’s going on under your skin? The human body is incredibly complex and all too often a verbal or written explanation of your medical condition isn’t enough. Learn more about your medical conditions or concerns with The Pro Plan’s 3-D video library. Access 250+ medical topics any time for an in-depth look at how your body works.

Once you select a topic, The Pro Plan will take you through a 3-D tour of the body. Now’s your chance to truly understand hearing loss, how your heart works or even the anatomy of your spine. If you’ve ever wanted to know more about your acne, asthma or bronchitis, now you finally can. Check out features on blood pressure, LASIK eye surgery, migraines, pneumonia, skin cancer, strokes and much more!

Upload Images/PDFs

Having difficulty explaining the pattern of your spider bite or rash? Has a cut become infected or a mole discolored? Do you have a question regarding your lab results? Medical issues can be difficult to describe. That’s why The Pro Plan provides the option to upload images or PDFs. To take advantage of this feature, simply attach a picture or PDF alongside your question to receive more accurate medical guidance.

Pinpoint Where It Hurts

If you don’t have a camera, use the “Where it Hurts” feature to pinpoint the locations of your aches and pains. Whether you are experiencing discomfort on your shoulder, back, feet, elbow or knees, the “Where it Hurts” feature enables greater precision as you describe your medical condition.

Personalized Response

Our certified experts respond directly to your questions about your health issues. They provide information and recommendations tailored specifically to your needs. And you always have the option to continue the conversation with followup questions. Plus, all services are unlimited, confidential and cover the entire immediate family.

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